Privacy policy
Gevity Social Wellness Club (“Gevity,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with us through our website, mobile platforms, waitlist forms, digital communications, or as a member of our physical space.
1. Information We Collect
We collect personal information in the following ways:
Information You Provide
- Name, email address, phone number, and mailing address
- Date of birth and emergency contact info (for health/safety protocols)
- Billing and payment information (e.g. credit card, ACH)
- Health or wellness preferences (optional, and only if you choose to share)
- Account credentials (for app and member login access)
- Feedback or survey responses
Information Collected Automatically
- IP address and browser/device data
- Geolocation (if enabled)
- Usage data from our website, member portal, or mobile app
- Interaction data (e.g. pages viewed, features used, booking history)
Information from Third Parties
We may receive information through integrated systems like booking platforms, payment processors, or partner wellness apps (e.g. Mindbody, Stripe).
2. How We Use Your Information
We use your data to:
- Provide, personalize, and improve your Gevity experience
- Communicate with you (booking confirmations, announcements, support)
- Send newsletters or promotional content (you can opt out any time)
- Facilitate billing, payments, and membership management
- Ensure the safety, security, and integrity of our platform and physical club
- Analyze trends to improve our services and space offerings
- Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal data. We may share it with:
- Service Providers: Platforms like payment processors, email services, wellness apps, and IT infrastructure
- Business Partners: Only when you engage in partnered services (e.g. IV therapy or events co-hosted with a third party)
- Legal Authorities: If required to comply with law, protect our members, or enforce our terms
All third-party partners are contractually required to keep your information secure and confidential.
4. Your Privacy Choices
You have the right to:
- Access or update your personal information
- Opt out of marketing emails at any time
- Request deletion of your data (subject to legal or contractual obligations)
- Disable location tracking on your device
- Request a copy of the data we store about you
To make any of these requests, contact us at: privacy@gevityclub.com
5. Data Security
We implement industry-standard safeguards—including encryption, access control, and regular audits—to protect your data. While no system is 100% secure, we actively monitor and improve our security practices.
6. Children’s Privacy
Gevity is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. International Users
If you are located outside the United States, please note that your data will be processed and stored in the U.S. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. When we do, we’ll revise the “Effective Date” above. Significant changes will be communicated to members directly.
9. Contact Us
Have questions or concerns?
We’re here to help.
info@livegevity.co
Gevity Social Wellness Club
104 East Highland Mall Blvd, Suite 125
Austin, TX 78752